1. Information Collected from Customers

Coznest.shop collects information necessary to process orders, improve customer experience, and communicate with you effectively. This may include personal details such as name, email address, shipping and billing addresses, phone number, and payment information. Additionally, non-personal data such as device information, browsing activity, and cookies may be collected to enhance website performance.

2. Purpose of Information Use

The information collected is used for:

  • Processing and fulfilling orders efficiently
  • Providing customer support and resolving issues
  • Sending updates related to orders, promotions, or website changes (if opted-in)
  • Improving website functionality, product offerings, and user experience
  • Ensuring compliance with legal and regulatory requirements

Coznest.shop never uses customer information for unauthorized purposes or shares it without consent except as outlined in this policy.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. Information may be shared in limited cases, including:

  • With shipping carriers to deliver your order
  • With payment processors to complete transactions
  • To comply with legal obligations or respond to lawful requests
  • With trusted service providers assisting in business operations under strict confidentiality

All sharing is done securely and strictly for operational purposes.

4. Protecting Your Data

Coznest.shop employs industry-standard security measures, including encryption, secure servers, and restricted access, to protect personal and financial data. While we strive to protect all information, no system is completely immune to breaches; however, we monitor our systems continuously to maintain a secure environment.

5. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, monitor website performance, and analyze traffic. These technologies may collect non-identifiable information about your interactions with our site. Customers may disable cookies in their browser settings, but some features of the website may not function properly if cookies are turned off.

6. Customer Rights and Control

Customers have the right to:

  • Access personal information held by Coznest.shop
  • Request correction or updates to inaccurate information
  • Request deletion of personal information, subject to legal or contractual obligations

To exercise these rights, contact our support team at info@coznest.shop. Requests will be addressed in a timely and transparent manner.

7. Third-Party Services

Coznest.shop may integrate with third-party services, such as payment gateways, analytics platforms, and marketing tools. These services may collect or process data in accordance with their own privacy policies. Customers are encouraged to review third-party privacy practices when using these services.

8. Policy Updates and Contact Information

Coznest.shop reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page, and customers are encouraged to review the policy regularly. For questions, concerns, or requests regarding privacy, contact us at info@coznest.shop.